Phone Safety at ATMs: How to Use Your Mobile Device Securely

In an era where smartphones handle everything from payments to personal banking, it’s no surprise people use them at ATMs too. Whether you’re checking balances, using cardless withdrawals, or verifying a transaction, using your phone at an ATM can be convenient — but it also comes with risks.

This guide explains how to safely use your mobile phone at ATMs while protecting your financial and personal information.


Why Use Your Phone at the ATM?

Here are the main reasons people use their smartphones during ATM visits:

  • Locate nearby ATMs using banking apps or maps
  • Cardless withdrawals via QR code or NFC
  • Check balances or transfer funds on the spot
  • Get instant fraud alerts through banking app notifications
  • Enable biometric security instead of a PIN for login

These features enhance convenience, but it’s important to take precautions before and during your ATM transaction.


Top Mobile Security Tips for ATM Use

1. Secure Your Phone First

Before you step up to any ATM:

  • Use a strong PIN or biometric lock (fingerprint, Face ID)
  • Enable remote wipe or tracking via iOS or Android settings
  • Keep your operating system and apps up to date

2. Only Use Official Bank Apps

Download mobile banking apps only from trusted sources like:

Avoid third-party “ATM locator” apps unless you’re sure of their reputation.

3. Enable Two-Factor Authentication (2FA)

Whenever available, enable 2FA on your banking apps. This adds a second verification step — often a code sent to your phone — making it harder for hackers to gain access.


4. Watch for Skimming Devices

Even if you’re using cardless access:

  • Inspect the ATM for suspicious devices or loose components
  • Cover the keypad when typing a PIN
  • Don’t use the ATM if anything looks off

More on this: Tips for Safe ATM Withdrawals

5. Use Mobile Data, Not Public Wi-Fi

Avoid connecting to free public Wi-Fi near an ATM. Use cellular data instead to reduce the risk of someone intercepting your information.

6. Log Out After Your Session

Don’t leave your banking app open after using it. Log out and disable auto-login features when possible.


7. Monitor Account Activity

After every ATM visit, check for:

  • Unauthorized charges
  • Duplicate transactions
  • Notifications that seem suspicious

We also recommend setting up real-time alerts in your banking app.

Bonus: What Is Cardless ATM Access?

Many banks now offer “cardless” options via mobile apps. Instead of inserting your debit card, you:

  1. Open your bank’s mobile app
  2. Select “ATM withdrawal”
  3. Generate a QR code or use NFC
  4. Scan at the ATM to complete the transaction

Supported banks may include:


  • Chase
  • Bank of America
  • Wells Fargo
  • Capital One

For city-specific ATM features, explore:
👉 ATMs in New York City
👉 ATMs in Los Angeles

Final Thoughts: Smartphone Convenience, Smart Security

Using your phone at ATMs is convenient — but it must be done with care. By following these mobile banking security tips, you can safely access your money while minimizing the risk of fraud or theft.

📍 Want to find the safest ATMs in your area? Visit our Locations Page for guides in major cities across the U.S.